​STANDARD TERMS AND CONDITIONS OF SALE & SERVICE

1. All vehicles and personal items on UrbanRiders premises, or in UrbanRiders possession, will be handled and stored solely at the vehicle owner's risk. UrbanRiders will exercise reasonable care in handling and storing vehicles. It is recommended that vehicle owners maintain comprehensive insurance coverage.
2. Our invoices are payable within 21 working days, unless another payment timeframe is indicated on either the invoice or the order. 
   In the event of non-payment by the due date, UrbanRiders reserves the right to request a monthly interest payment amounting to two and a half percent (2.5%) of the sum remaining due. UrbanRiders will be authorized to suspend any provision of services without prior warning in the event of late payment.
3. If a payment is still outstanding more than sixty (60) days after the due payment date, UrbanRiders reserves the right to call on the services of a debt recovery company. All legal expenses will be payable by the client.
4. The client explicitly waives its own standard terms and conditions, even if these were drawn up after these standard terms and conditions of sale. 
   In order to be valid, any derogation must be expressly agreed to in advance in writing.
   
5. Certain countries apply withholding at source on the amount of invoices, in accordance with their internal legislation. Any withholding at source will be paid by the client to the tax authorities. Under no circumstances can UrbanRiders become involved in costs related to a country's legislation. The amount of the invoice will therefore be due to UrbanRiders in its entirety and does not include any costs relating to the legislation of the country in which the client is located.
6. UrbanRiders undertakes to do its best to supply performant services in due time in accordance with the agreed timeframes. However, none of its obligations can be considered as being an obligation to achieve results.
   UrbanRiders cannot under any circumstances, be required by the client to appear as a third party in the context of any claim for damages filed against the client by an end consumer.
7. In order for it to be admissible, UrbanRiders must be notified of any claim by means of a letter sent by recorded/registered delivery to its registered office within 8 days of the delivery of the goods or the provision of the services.
8.  UrbanRiders reserves the right to refuse the return of goods correctly supplied to a client. 
   UrbanRiders reserves the right to refund or credit any goods correctly supplied to the client.
   In the event of any return of goods, UrbanRiders reserves the right to assess and collect a handling fee equal to fifteen percent (15%) of the purchase price of the returned goods.
   There are a number of sections in the Consumer Protection Act No 68, 2008, that allow goods to be returned, but it is important to note that there is no general right of return.
9. UrbanRiders and the brands of performance parts are not designed for road use and are used solely at the client/purchaser/customers own risk.
   No warrantees or guarantees can be offered on these performance parts.
10. All our contractual relations will be governed exclusively by South Africa law.